Who are we?

At Poseidon’s Place, our mission is to bring the magical feeling of the beach to life. We offer a wide variety of beach themed products so no matter what the occasion, every beach girl has a way to express herself.   

When we opened up shop in February of 2016, we realized that our store had a unique focus that we didn’t see anywhere else. We saw dozens of stores selling beach themed products, but they were all missing something. And this is how Poseidon’s Place was born.

We wanted to bring the beach to life in every possible form. Everyone has a style, and at Poseidon’s Place the beach is our style. From fashionable beach jewelry, to beach dresses, to ocean salt rubs and noise makers, we have it all.

 

Do you offer Wholesale?

Yes! Please email support@poseidonsplace.com with any inquiries.  

 

 

Why am I getting charged a monthly $19.99?

When you initially ordered from Poseidon’s Place you took the bonus offer which includes a 30-day free trial for the Poseidon’s Place Buyers Club. After the 30-day trial, there is a monthly fee. You are able to take advantage of your membership anytime by visiting http://poseidonsplace.com/ to view exclusive offers and membership access.

 

What does being a member to the Poseidon’s Place Buyer’s Club get me?

What you get: 

  • A monthly Poseidon’s Box with 4 different products from our site. The items of each box are carefully picked by our designs team every month. To claim your box email our support page at support@poseidonsplace.com.
  • 20%-60% off all Poseidon’s Place products using the discount code found inside your membership account.
  • Access to the Poseidon’s Place Facebook group including weekly giveaways.

 

How can I cancel my Buyer’s Club membership?

You are able to cancel your membership anytime by visiting https://www.poseidonsplace.com/pages/cancel . Fill out your name, email address, and insert the words "Cancel Subscription" in the body of the message to cancel your subscription.

You can also contact Poseidon’s Place Customer Support via email at support@poseidonsplace.com or via phone at (971) 717-2838.

 

What if I decide to renew my membership?

You are able to renew your membership anytime by placing a new order and opting into the Buyer’s Club bonus offer.

You can also contact Poseidon’s Place Customer Support via email at support@poseidonsplace.com or via phone at (971) 717-2838.

 

How long will it typically take to receive my order?

Most of our products ship within 3-5 business days via priority mail with a tracking number unless otherwise stated on the specific product page. Pre-sale items may take 3-5 weeks to arrive. 

 

What if I want to return what I ordered?

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we cannot offer you a refund or exchange.

For our complete return policy please visit https://poseidonsplace.com/pages/refund-policy for more information.

 

How can I replace damaged or incorrect orders?

We will replace your order free of charge if it is defective or damaged.

Contact Poseidon’s Place Customer Support via email at support@poseidonsplace.com or via phone at (971) 717-2838.

For our complete return policy please visit https://poseidonsplace.com/pages/refund-policy for more information.

 

How long should I expect a refund to reflect in my account?

Please allow 5-10 business days for any refund to reflect back into your account.

 

How can I get into contact with Poseidon’s Place?

You can contact Poseidon’s Place Customer Support via email at support@poseidonsplace.com or via phone at (971) 717-2838.